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Frequenlty asked questions:
- How does BillHive handle failed payments?
BillHive uses intelligent dunning to automatically retry failed payments at optimal times, send customizable reminder emails to customers, and provide a self-service portal for updating payment methods. Most customers recover 15-25% more revenue.
- Can I migrate my existing subscribers to BillHive?
Yes! We offer free migration assistance. Our team will help import your customer data, subscription plans, and payment methods with zero downtime.
- What payment gateways does BillHive support?
We integrate with Stripe, PayPal, Braintree, Square, Authorize.net, and 20+ other payment processors. You can use multiple gateways simultaneously.
- How does pricing work? Are there transaction fees?
BillHive offers flexible pricing: a usage-based Starter plan (1% of revenue) for early-stage businesses, and a flat monthly fee Growth plan for scaling companies. No per-transaction fees, no hidden charges.
- Is BillHive compliant with financial regulations?
Yes, BillHive is PCI DSS Level 1 compliant, SOC 2 Type II certified, and GDPR compliant. We take security and compliance seriously.